SORVANEX Money Back Guarantee Policy

At SORVANEX, we are committed to ensuring the satisfaction of our valued customers. Our Money Back Guarantee Policy is designed to provide you with a hassle-free shopping experience. We stand behind the quality of our products and are confident that you will find exceptional value in your purchase.

Eligibility Criteria

• Requests for a refund must be made within 30 days of the original purchase date.
• The item must be returned in its original condition, including any packaging, manuals, or accessories.
• A valid proof of purchase, such as an order confirmation or receipt, is required to process your refund request.

How to Submit a Refund Request

1. Contact our customer service team at [email protected] to initiate your refund request.
2. Provide your order details and a brief explanation for the return.
3. Our team will review your request and provide instructions on how to return the item.

Refund Process

Once we receive and inspect the returned item, we will process your refund within 7 to 10 business days. The refund will be issued to the original method of payment used at the time of purchase. Please note that it may take additional time for the refund to appear on your statement, depending on your financial institution.

Exceptions

Certain items may not be eligible for a refund due to hygienic, safety, or other reasons. These exceptions will be clearly stated at the time of purchase. Discounted or clearance items may also have limited return eligibility.

Contact Information

If you have any questions regarding this policy, please get in touch with our customer support team at [email protected] or call us at (555) 123-4567. Our team is available Monday through Friday, 9 AM to 5 PM EST, to assist you.

Thank you for choosing SORVANEX. We appreciate your business and are dedicated to ensuring your complete satisfaction.